24 hour gas emergency helpline 0800 111 999.
Edf energy contact 24 hour helpline.
Text telephone for customers with hearing difficulties.
Edf renewables is a joint venture between edf renewables group edf s global renewable business and edf.
If you smell gas think you have a gas leak or have any concerns regarding carbon monoxide immediately open all windows and doors and extinguish any naked flames including cigarettes then call the gas emergency services free on 0800 111 999 this is a national number and is available to all areas.
We re one of the uk s leading renewable energy companies owning 35 wind farms including two offshore wind farms and one of the largest operational battery storage units in europe.
24 hour gas emergency services 0800 111 999.
Automated 24 hour line.
We also have a dedicated advice page for those struggling to pay.
Smart meter enquiries mon fri 8am to 8pm and saturday 8am to 2pm.
Prepayment meter enquiries mon fri 8am to 8pm and saturday 8am to 2pm.
Bereavement support dealing with an energy account when a friend or family member has passed away.
If you haven t received an email we can resend an email or if you still can t access the email account you can register your account manually.
0333 200 5100 1 mon fri 8am to 8pm and saturday 8am to 2pm.
Change your direct debits.
Not received an email.
Once you ve registered you can.
General account enquiries for existing customers.
If your query is business related just click on chat now they ll be happy to help.
Send us meter readings.
Choose a topic for help and contact options for coronavirus covid 19 help and advice and how to best manage your energy account during this unprecedented time see our dedicated faqs page.
Gas and electricty emergency contact details and advice.
Look at and pay your bills.
You ll need your business edf energy account number handy.
Help and contact us.
Priority services register extra support for those in need.
Text telephone for customers with hearing difficulties.