Please use this form to request a new key or card for your prepayment meter.
Edf energy contact number moving home.
Contacting your energy company might not be top of the list to do on moving day but it s a great way to log this information.
It s important to let us know when you move home so you only pay for the energy you use we know where to send your refunds and you don t pay someone else s debt.
If you ve moved into a new house where edf supplies energy get in touch and we ll set everything up for you.
0800 269 450 energy efficiency enquiries mon fri 8am to 8pm and saturday 8 30am to 2pm.
Need help setting up electricity and gas in your new home.
Our live chat advisers are here 24 7.
If you change your phone number.
We ll use this to see if we already supply your new address.
Alternatively you can fill out the moving home form on edfs website.
0333 009 7010 debt.
Choose a topic for help and contact options for coronavirus covid 19 help and advice and how to best manage your energy account during this unprecedented time see our dedicated faqs page.
Edf will cut off your energy account on the day you move out and will contact you within 72 hours of your move to set you up in your new property.
Look at and pay your bills.
Contact telephone number.
Renewing your energy tariff with us mon fri 8am to 8pm and saturday 8am to 2pm.
Customers on a prepayment meter or moving in to a property with a prepayment meter will have to call edf.
Change your direct debits.
Mon to fri 9am to 5 30pm.
Priority services helpline mon fri 8am to 8pm and saturday 8 30am to 2pm.
Please note this form is for non urgent requests as it will take around 3 working days to receive it in the post.
Request a replacement key or card for your prepayment meter.
Let your energy supplier know so that you get correct billing for both places.
Does edf energy supply this property.
If you re an existing edf energy customer and are staying with us after your move contact us when you move in so we can set up your new.
You can use the form on or after your move as well as up to 35 days before you move.
If you ve not yet registered for myaccount it only takes a couple of minutes you ll need your edf energy account number handy.
Once you ve registered you can.
We also have a dedicated advice page for those struggling to pay.
If we don t supply it we ll help you set up a new edf energy account for your new home.
What would you like a quote for.
We ll need to know the date you re moving and your new address.
Send us meter readings.
Update your details e g.