Top 5 most asked questions.
Excel energy customer service.
New to xcel energy.
Mail enclose your payment and bill stub add a stamp and drop it in the mailbox.
Call before you dig.
For installing and connecting service at a newly built location whether it s residential or commercial begin here.
This phone number is xcel energy s best phone number because 11 202 customers like you used this contact information over the last 18 months and gave us feedback.
The survey is designed to measure your entire experience so please look for it at the conclusion of your visit.
New xcel energy connection.
Thank you for visiting xcel energy.
Start your service now and find all you need to begin a new residential or commercial account.
What is my estimated timing for creating and completing a start stop or transfer service request.
Get help that s personalized to fit the needs of your business on energy savings and energy efficiency.
We include a pre addressed return envelope with your monthly bill.
Simply mail your payment and bill stub to the address above.
You have been selected to participate in a brief customer satisfaction survey to let us know how we can improve your experience.
To pay your bill via u s.
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You have been selected to participate in a brief customer satisfaction survey to let us know how we can improve your experience.
Common problems addressed by the customer care unit that answers calls to 800 895 4999 include setup service book appointment change appointment meter reading cancel service and.
Is there a fee to complete a start stop or transfer of service.
Please consult with your administrator.
Box 9477 minneapolis mn 55484 9477.
Thank you for visiting xcel energy.
If you are experiencing other issues with gas service such as possible gas pressure issues damage to the gas meter a noisy gas meter etc we also ask that you call us at 800 895 2999 to report the issue.
When should i provide notice of my move.
How do i report an electrical outage.
Do you offer payment assistance programs.
Misplaced your return envelope.